![]() ![]() This also factors in repeat watches which the company considers a ‘strong sign of member joy’. ‘Having looked at the different options, we believe engagement, as measured by hours viewed, is a strong indicator of a title’s popularity, as well as overall member satisfaction, which is important for retention in subscription services,’ wrote the company’s vice president of content strategy, Pablo Perez De Rosso. The new rankings will be based on the number of collective hours a title is watched by subscribers.
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